Customer Support Update: Get Help Without an Alt Account!
Posted
over 1 year ago
by Saturi
Pinned Topic
S
SaturiAdmin
We’re pleased to announce that you can now receive assistance from Customer Support for login issues without needing to create an alternate account. Simply fill out the form that opens when you submit a ticket in the Community Center while logged out. This form is exclusively for support with login-related issues. For more details, visit this link.We hope this update makes support more accessible for everyone!
22 Votes
238 Comments
Sorted by
G
Guestposted
11 months ago
N consigo ter acesso da minha conta. Que foi rackeada e deletada
0 Votes
G
Guestposted
11 months ago
Hello, is support more responsive these last few days? I sent a ticket to recover my account that I deleted due to personal concerns at the moment but I still made several credit purchases and am attached to my account I still haven't had a response and am starting to worry...
0 Votes
Guestposted
11 months ago
H
0 Votes
M
MrsJazzyxKICxHARTposted
11 months ago
They had always been trouble they just gotten worst
3 Votes
K
Ko69posted
11 months ago
Really got the feeling of beggar thank you imvu help center
0 Votes
G
Guestposted
11 months ago
Man Ive been waiting for almost 2 months to hear from yall. This is crazy I mean idk what happened to the customer support over the years but this is terrible.
4 Votes
i
Iceyicebossposted
11 months ago
THIS NEW SYSTEM ISNT WORKING SUBMITTING TICKETS TAKES TO DAM LONG NO ONE HAVE TIME AFTER SPENDSING SO MUCH MONEY ON THERE ACCOUNT TO WAIT MONTHS FOR A RESPOND FROM YALL I BEEN TRYING TO GET MY ACCOUNT OFF HOLD AND NO ONE RESPONDED IN A TIMMLY MANNER THEY NEED TO BRING BACK THE PHONE CAUSE WE PAY YALL TO DO YALL JOB SO FREAKING DO THAT I SEE WHY PEOPLE ARE LEAVING VU AND GOING SECOND LIFE BECAUSE THEY ACTUALY HELP WHEN NEEDED YALL DOING STUFF ON YALL TIME WHEN WE SPEND THOUSANDS FOR YALL TO HELP US HAVE THE BEST VU EXPERIENCE DO YALL JOB TAKE MY ACCOUNT OFF HOLD
8 Votes
K
Ko69posted
11 months ago
3 days now and no one look for my tickets #614638 I hope u care little
0 Votes
G
Guestposted
12 months ago
Someone hacked my account and misused it. Now my account got banned because of this and i am trying to connect with the support via a ticket. its been 9 days now still i didnt got a reply. Please i need help asap before my account is completely gone...
0 Votes
G
Guestposted
12 months ago
Customer support is horrible and needs to be sued they do not respond to tickets
3 Votes
G
Guestposted
12 months ago
Customer support is horrible and needs to be sued they do not respond to tickets
0 Votes
D
DanniGirlposted
12 months ago
The virtual assistant can not understand simple sentences, please work on that please, system is not easier, just frustrating!
1 Votes
J
JamariPittsposted
12 months ago
i am having trouble buying stuff on website and it keeps saying my info is incorrect
0 Votes
H
HyCountposted
12 months ago
Hesabım bloke edildi ve bir bilet gönderdim ve henüz bir yanıt bile alamadım. Neden?
0 Votes
H
HyCountposted
12 months ago
My account is blocked and I submitted a ticket and haven't even heard back yet. Why?
We’re pleased to announce that you can now receive assistance from Customer Support for login issues without needing to create an alternate account. Simply fill out the form that opens when you submit a ticket in the Community Center while logged out. This form is exclusively for support with login-related issues. For more details, visit this link.We hope this update makes support more accessible for everyone!
22 Votes
238 Comments
Guest posted 11 months ago
N consigo ter acesso da minha conta. Que foi rackeada e deletada
0 Votes
Guest posted 11 months ago
0 Votes
Guest posted 11 months ago
H
0 Votes
MrsJazzyxKICxHART posted 11 months ago
They had always been trouble they just gotten worst
3 Votes
Ko69 posted 11 months ago
Really got the feeling of beggar thank you imvu help center
0 Votes
Guest posted 11 months ago
Man Ive been waiting for almost 2 months to hear from yall. This is crazy I mean idk what happened to the customer support over the years but this is terrible.
4 Votes
Iceyiceboss posted 11 months ago
THIS NEW SYSTEM ISNT WORKING SUBMITTING TICKETS TAKES TO DAM LONG NO ONE HAVE TIME AFTER SPENDSING SO MUCH MONEY ON THERE ACCOUNT TO WAIT MONTHS FOR A RESPOND FROM YALL I BEEN TRYING TO GET MY ACCOUNT OFF HOLD AND NO ONE RESPONDED IN A TIMMLY MANNER THEY NEED TO BRING BACK THE PHONE CAUSE WE PAY YALL TO DO YALL JOB SO FREAKING DO THAT I SEE WHY PEOPLE ARE LEAVING VU AND GOING SECOND LIFE BECAUSE THEY ACTUALY HELP WHEN NEEDED YALL DOING STUFF ON YALL TIME WHEN WE SPEND THOUSANDS FOR YALL TO HELP US HAVE THE BEST VU EXPERIENCE DO YALL JOB TAKE MY ACCOUNT OFF HOLD
8 Votes
Ko69 posted 11 months ago
3 days now and no one look for my tickets #614638 I hope u care little
0 Votes
Guest posted 12 months ago
Someone hacked my account and misused it. Now my account got banned because of this and i am trying to connect with the support via a ticket. its been 9 days now still i didnt got a reply. Please i need help asap before my account is completely gone...
0 Votes
Guest posted 12 months ago
Customer support is horrible and needs to be sued they do not respond to tickets
3 Votes
Guest posted 12 months ago
Customer support is horrible and needs to be sued they do not respond to tickets
0 Votes
DanniGirl posted 12 months ago
The virtual assistant can not understand simple sentences, please work on that please, system is not easier, just frustrating!
1 Votes
JamariPitts posted 12 months ago
i am having trouble buying stuff on website and it keeps saying my info is incorrect
0 Votes
HyCount posted 12 months ago
Hesabım bloke edildi ve bir bilet gönderdim ve henüz bir yanıt bile alamadım. Neden?0 Votes
HyCount posted 12 months ago
My account is blocked and I submitted a ticket and haven't even heard back yet. Why?2 Votes
Login to post a comment