Customer Support Update: Get Help Without an Alt Account!

Posted 25 days ago by Saturi

Pinned Topic

Saturi Admin

We’re pleased to announce that you can now receive assistance from Customer Support for login issues without needing to create an alternate account. Simply fill out the form that opens when you submit a ticket in the Community Center while logged out. This form is exclusively for support with login-related issues. For more details, visit this link.

We hope this update makes support more accessible for everyone!

5 Votes

16 Comments

Guest posted 3 days ago

My 6 years old account linked with facebook but I many time try to open my account but I got not linked ur imvu account pls help me sir I need my account

0 Votes

Guest posted 5 days ago

I got my account suspended like for what yall niggas doing too much like give me my shit back now or ima sue yall it’s pinkalicious4

0 Votes

Guest posted 9 days ago

Minha conta foi roubada, mudaram o email e não consigo trocar o email que foi colocado

0 Votes

Guest posted 10 days ago

My account was stolen aubriana14 I spent too much money on this game I have proof the accounts mine and everything help bro my email is aubrianaf9@gmail.com

0 Votes

Guest posted 10 days ago

My account was taken help me bro I spent to much money aubriana14 my email is Aubrianaf9@gmail.com I have proof the fucking account is mine

0 Votes

BrzzeySaud posted 10 days ago

Won’t let me cancel my vip

0 Votes

BrzzeySaud posted 10 days ago

Won’t let me cancel my vip

0 Votes

Kz605904 posted 11 days ago

how i can move my acc to gmail?

Cuz i connect it in my fb acc but i want to move my acc to email.plss help me cuz i need verified my acc.

0 Votes

Guest posted 12 days ago

E lembrando vou esperar até amanhã pra vcs mim darem alguma resposta

0 Votes

Guest posted 15 days ago

Why some offers do not open?

1 Votes

Britanik posted 15 days ago

mi cuenta fue desabilitada poe favor pido recuperar la cuenta .torero@gmail.com . nombre de usuario Rafa muchas gracias buen dia

0 Votes

Dieezah posted 15 days ago

That's a relief, as I've recently had two incidents (for the first time in 17 years as an IMVU user) which seems to indicate that 1/My account was stolen (twice in the span of a few weeks) for a purpose I haven't ascertained yet (and I'm deeply grateful to Angel from Customer Support who helped me get it back the second time). 2/ Some very suspicious-looking accounts (their names and profile bio) which look like they're in the business of selling IMVU followers or something of the sort, seem to have started following my account and interacting with it just around the dates my account was compromised (both times). They probably have something to do with the hacking of my account, in spite of the fact I'm not using a weak password, not sharing my account with anyone. It seems they had changed my email address in the account as Customer service stated they had to change it back to restore my access. This may be a mass issue on this platform rather than just an individual issue. Let's hope something can be done internally to lower the odds of this happening to more people.

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