Customer Support Update: Get Help Without an Alt Account!
Posted
over 1 year ago
by Saturi
Pinned Topic
S
SaturiAdmin
We’re pleased to announce that you can now receive assistance from Customer Support for login issues without needing to create an alternate account. Simply fill out the form that opens when you submit a ticket in the Community Center while logged out. This form is exclusively for support with login-related issues. For more details, visit this link.We hope this update makes support more accessible for everyone!
22 Votes
238 Comments
Sorted by
D
Daisyrhoseposted
8 months ago
Why is it that if i change credit card, it won't make me buy the VIP or credits? Many people have this problem it's been years now.. but never resolved! Looks like imvu doesn't care to loose customers!! A VIP or buying credits means an increase for this platform. Another big problem is, there is no help when problems come up! The AI you are using for customer who have a problem, doesn't help!! When is IMVU gonna relove these very important problems? Unstead of releasing new updates which almost no-one cares about??!!
0 Votes
A
AmandamayHuggerposted
8 months ago
IMVU has dropped the ball on helping its paying customers......I have had a problem over a month an IMVU has blocked me from filling a ticker plus they refuse to have phone calls now to solve any problems
2 Votes
G
Guestposted
9 months ago
Minha conta foi desativado quero ativado de novo
0 Votes
Y
YutakaSuzukiposted
9 months ago
For Anyone??
What They Are Saying Here Is This:
Get Help Without Requesting It From Another Account... Right??
What They Don't Tell You Is This:
Just To Post Here, You Need An Account, You Have To Sign-In, & Just To Visit The Website, You Have To Sign-In With An Account You Don't Have...
If You Just Type In IMVU @ . Com Into Your Browser, It Automatically Presents You With A Wall You Have To Have An Account To Avoid Seeing...
You Can Get On The Website Without An Account, But You Can't Just Go To The Website Anymore To Get There, You Need A Backdoor Entry To Get There Now, Which Not Everyone Will Know How To Access Right Away...
Anotherwords, They Are Telling You That You Can Get Help, But You Don't Need Something They Aren't Telling You That You'll Eventually Start Needing Anyways...
Then Another Issue Is, You Don't Need An Account To Get Help?? -- Even People With An Account Still Can't Get Help...
What BS Can You Do With Less?? Even The People Commenting Above Are Saying They Are Still Having Problems...
Kinda Seems Like They Derail A Situation Just So People Stop Addressing Problems With Them, They Provide Useless Obstacles, Rather Then & Completely Ignore Helping Anyone, ~__~
Am I Wrong?
5 Votes
G
Guestposted
9 months ago
My account is still on hold and I submitted several tickets like 6 months ago. It’s so annoying.
3 Votes
G
Guestposted
9 months ago
Eu comprei o age mais não está mostrando no meu perfil o que eu faço?? Quando entro em verificar idade fala ( ativa verificão ) como posso arrumar isso?
0 Votes
M
Mrghost10posted
9 months ago
can someone take my account off hold like this don’t make sense bruh if yall can’t help people then im about to just quit playing imvu this is crazy how they got us doing tickets and took away the phone calls some help or im done with vu
3 Votes
B
Baji106805posted
9 months ago
To a 3 meses tentando retira minha restrição no imvu, posso compra credito bota vip nada ja mandei todas as informações que pediram mas nada e resolvido, esta ficando dificil jogar esse jogo.
0 Votes
H
HopeGoddessDHWolvenposted
9 months ago
KInda stupid I cant live support if I cant get through now sure what the hell is going oon but it best get fixed Or I am leaving here . It's bad enough I deal with imvu always auto removibg and blocking by friends but removing my rooms when I'm still vip and I cant get love support this is beyond ridiculous.
1 Votes
G
Guestposted
10 months ago
my account was stolen and it had the ap and the age, I wanted to recover it using the age
0 Votes
M
MFNittiposted
10 months ago
i wrote several tickets and i paid the 72 dollars for the old to be taken off both accounts MFNitti and NittMF I SENT THE TRANSACTOIN ID IN A ATTACHMENT I SPENT ALOT OF MONEY ON BOTH OF THOSE ACCOUNTS ITS BEEN 3 MONTHS AND I DONT HAVE VIP TO TALK LIVE SO YOU PEOPLE NEED TO HURRY UP AND FREE MY PAGES
1 Votes
m
Mafskiiposted
10 months ago
Hello, my account is still on hold and I’m still waiting to remove the hold. I’ve been waiting for 9 days and still haven’t heard anything back.
4 Votes
G
Guestposted
10 months ago
Hello, I’m having trouble with my account because it don’t let me buy no credit so if you can help me out and reach to me please
0 Votes
TonyToolposted
10 months ago
sono nelle condizioni di acquistare AP PLUS ma IMVU non mi accetta la carta che uso OGNI MESE pe r rinnovare il VIP , inoltre l'assistenza chat per VIP non è mai disponibile
0 Votes
1
1lokoposted
10 months ago
hola que tal buenas tardes me pueden dar información o un link donde puedo resolver un pago que no fue cargado a mi cuenta de imvu pueden decirme que paso seguir o hacer
We’re pleased to announce that you can now receive assistance from Customer Support for login issues without needing to create an alternate account. Simply fill out the form that opens when you submit a ticket in the Community Center while logged out. This form is exclusively for support with login-related issues. For more details, visit this link.We hope this update makes support more accessible for everyone!
22 Votes
238 Comments
Daisyrhose posted 8 months ago
Why is it that if i change credit card, it won't make me buy the VIP or credits? Many people have this problem it's been years now.. but never resolved! Looks like imvu doesn't care to loose customers!! A VIP or buying credits means an increase for this platform. Another big problem is, there is no help when problems come up! The AI you are using for customer who have a problem, doesn't help!! When is IMVU gonna relove these very important problems? Unstead of releasing new updates which almost no-one cares about??!!
0 Votes
AmandamayHugger posted 8 months ago
IMVU has dropped the ball on helping its paying customers......I have had a problem over a month an IMVU has blocked me from filling a ticker plus they refuse to have phone calls now to solve any problems
2 Votes
Guest posted 9 months ago
Minha conta foi desativado quero ativado de novo
0 Votes
YutakaSuzuki posted 9 months ago
For Anyone??
What They Are Saying Here Is This:
Get Help Without Requesting It From Another Account... Right??
What They Don't Tell You Is This:
Just To Post Here, You Need An Account,
You Have To Sign-In, & Just To Visit The
Website, You Have To Sign-In With An
Account You Don't Have...
If You Just Type In IMVU @ . Com Into Your Browser,
It Automatically Presents You With A Wall You Have
To Have An Account To Avoid Seeing...
You Can Get On The Website Without An Account,
But You Can't Just Go To The Website Anymore To
Get There, You Need A Backdoor Entry To Get There Now,
Which Not Everyone Will Know How To Access Right Away...
Anotherwords, They Are Telling You That You Can Get Help,
But You Don't Need Something They Aren't Telling You
That You'll Eventually Start Needing Anyways...
Then Another Issue Is, You Don't Need An Account To Get Help??
-- Even People With An Account Still Can't Get Help...
What BS Can You Do With Less?? Even The People Commenting Above
Are Saying They Are Still Having Problems...
Kinda Seems Like They Derail A Situation Just So People Stop
Addressing Problems With Them, They Provide Useless Obstacles,
Rather Then & Completely Ignore Helping Anyone, ~__~
Am I Wrong?
5 Votes
Guest posted 9 months ago
My account is still on hold and I submitted several tickets like 6 months ago. It’s so annoying.
3 Votes
Guest posted 9 months ago
Eu comprei o age mais não está mostrando no meu perfil o que eu faço?? Quando entro em verificar idade fala ( ativa verificão ) como posso arrumar isso?
0 Votes
Mrghost10 posted 9 months ago
can someone take my account off hold like this don’t make sense bruh if yall can’t help people then im about to just quit playing imvu this is crazy how they got us doing tickets and took away the phone calls some help or im done with vu
3 Votes
Baji106805 posted 9 months ago
To a 3 meses tentando retira minha restrição no imvu, posso compra credito bota vip nada ja mandei todas as informações que pediram mas nada e resolvido, esta ficando dificil jogar esse jogo.
0 Votes
HopeGoddessDHWolven posted 9 months ago
KInda stupid I cant live support if I cant get through now sure what the hell is going oon but it best get fixed Or I am leaving here . It's bad enough I deal with imvu always auto removibg and blocking by friends but removing my rooms when I'm still vip and I cant get love support this is beyond ridiculous.
1 Votes
Guest posted 10 months ago
my account was stolen and it had the ap and the age, I wanted to recover it using the age
0 Votes
MFNitti posted 10 months ago
i wrote several tickets and i paid the 72 dollars for the old to be taken off both accounts MFNitti and NittMF I SENT THE TRANSACTOIN ID IN A ATTACHMENT I SPENT ALOT OF MONEY ON BOTH OF THOSE ACCOUNTS ITS BEEN 3 MONTHS AND I DONT HAVE VIP TO TALK LIVE SO YOU PEOPLE NEED TO HURRY UP AND FREE MY PAGES
1 Votes
Mafskii posted 10 months ago
Hello, my account is still on hold and I’m still waiting to remove the hold. I’ve been waiting for 9 days and still haven’t heard anything back.
4 Votes
Guest posted 10 months ago
Hello, I’m having trouble with my account because it don’t let me buy no credit so if you can help me out and reach to me please
0 Votes
TonyTool posted 10 months ago
sono nelle condizioni di acquistare AP PLUS ma IMVU non mi accetta la carta che uso OGNI MESE pe r rinnovare il VIP , inoltre l'assistenza chat per VIP non è mai disponibile
0 Votes
1loko posted 10 months ago
hola que tal buenas tardes me pueden dar información o un link donde puedo resolver un pago que no fue cargado a mi cuenta de imvu pueden decirme que paso seguir o hacer
0 Votes
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