Customer Support Update: Get Help Without an Alt Account!
Posted
over 1 year ago
by Saturi
Pinned Topic
S
SaturiAdmin
We’re pleased to announce that you can now receive assistance from Customer Support for login issues without needing to create an alternate account. Simply fill out the form that opens when you submit a ticket in the Community Center while logged out. This form is exclusively for support with login-related issues. For more details, visit this link.We hope this update makes support more accessible for everyone!
22 Votes
238 Comments
Sorted by
G
Guestposted
7 months ago
Minha conta esta restrita sem motivo algum esta falando e preciso confirma minha indentidade
0 Votes
i
Iceyicebossposted
7 months ago
i been waiting a year for a reply back from imvu iam disappointed in them see why second life is better
0 Votes
G
Guestposted
7 months ago
ااين رابط
0 Votes
N
NathalyUno1posted
7 months ago
I can't believe that a friend of mine had his account taken away a month or more ago and you haven't fixed it for him, even though he's a VIP.
0 Votes
x
xKerryxposted
7 months ago
Presento una queja hice una sala de playa y me la quitaron quiero saber porque si solo era familiar es injusto
0 Votes
G
Guestposted
7 months ago
What's it doing account out ?
0 Votes
G
Gigi209894posted
7 months ago
Eu coloquei o código vip mais tá dando erro pq fazer?
1 Votes
G
Guestposted
8 months ago
Quero entrar na minha conta só que eu esqueci o e-mail
1 Votes
x
xXxLaLouveNoirexXxposted
8 months ago
bonjour pourquoi on ne peux plus tchater en directe avec le service client
0 Votes
I
IsabellaSpiritWolfposted
8 months ago
is there a way to contact support without submitting a ticket with my first and last name cause idk if i used my maiden name or married name when i verified age and made account :(
0 Votes
G
Guestposted
8 months ago
My account is suspended. How can I recover it? Please help.
0 Votes
I
IsabellaSpiritWolfposted
8 months ago
account was put on hold since i wasnt online for a year or so i still have the original credit card and email used on the account and ive been playing. but i need the hold off my account please <3
0 Votes
J
Joker524294posted
8 months ago
I can't post photos on the feed
0 Votes
J
Joker524294posted
8 months ago
I can't post photos on the feed
0 Votes
5
5nbposted
8 months ago
Hello, I recently shipped $10 and haven't received the credit. Please help! I'll send you the message I just received from you:
Thank you for your order!
Your order has been sent to a specialist for further review. This process usually takes less than 24 hours. During this time, any other orders you place will automatically be sent for review as well. We appreciate your patience during this process.
If you have any questions, please contact us by opening a case in our Help Center. VIP members can also chat live with our team of billing experts during normal business hours, 6am to 6pm Pacific Time. If you would prefer to speak on the phone, we are also available during business hours at 866.761.0975 or 650.321.8334.
We’re pleased to announce that you can now receive assistance from Customer Support for login issues without needing to create an alternate account. Simply fill out the form that opens when you submit a ticket in the Community Center while logged out. This form is exclusively for support with login-related issues. For more details, visit this link.We hope this update makes support more accessible for everyone!
22 Votes
238 Comments
Guest posted 7 months ago
Minha conta esta restrita sem motivo algum esta falando e preciso confirma minha indentidade
0 Votes
Iceyiceboss posted 7 months ago
i been waiting a year for a reply back from imvu iam disappointed in them see why second life is better
0 Votes
Guest posted 7 months ago
ااين رابط
0 Votes
NathalyUno1 posted 7 months ago
I can't believe that a friend of mine had his account taken away a month or more ago and you haven't fixed it for him, even though he's a VIP.0 Votes
xKerryx posted 7 months ago
Presento una queja hice una sala de playa y me la quitaron quiero saber porque si solo era familiar es injusto
0 Votes
Guest posted 7 months ago
What's it doing account out ?
0 Votes
Gigi209894 posted 7 months ago
Eu coloquei o código vip mais tá dando erro pq fazer?
1 Votes
Guest posted 8 months ago
Quero entrar na minha conta só que eu esqueci o e-mail
1 Votes
xXxLaLouveNoirexXx posted 8 months ago
bonjour pourquoi on ne peux plus tchater en directe avec le service client
0 Votes
IsabellaSpiritWolf posted 8 months ago
is there a way to contact support without submitting a ticket with my first and last name cause idk if i used my maiden name or married name when i verified age and made account :(
0 Votes
Guest posted 8 months ago
My account is suspended. How can I recover it? Please help.
0 Votes
IsabellaSpiritWolf posted 8 months ago
account was put on hold since i wasnt online for a year or so i still have the original credit card and email used on the account and ive been playing. but i need the hold off my account please <3
0 Votes
Joker524294 posted 8 months ago
I can't post photos on the feed
0 Votes
Joker524294 posted 8 months ago
I can't post photos on the feed
0 Votes
5nb posted 8 months ago
Hello, I recently shipped $10 and haven't received the credit. Please help! I'll send you the message I just received from you:
Thank you for your order!
Your order has been sent to a specialist for further review. This process usually takes less than 24 hours. During this time, any other orders you place will automatically be sent for review as well. We appreciate your patience during this process.
If you have any questions, please contact us by opening a case in our Help Center. VIP members can also chat live with our team of billing experts during normal business hours, 6am to 6pm Pacific Time. If you would prefer to speak on the phone, we are also available during business hours at 866.761.0975 or 650.321.8334.
ا
0 Votes
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