Customer Support Update: Get Help Without an Alt Account!
Posted
over 1 year ago
by Saturi
Pinned Topic
S
SaturiAdmin
We’re pleased to announce that you can now receive assistance from Customer Support for login issues without needing to create an alternate account. Simply fill out the form that opens when you submit a ticket in the Community Center while logged out. This form is exclusively for support with login-related issues. For more details, visit this link.We hope this update makes support more accessible for everyone!
22 Votes
238 Comments
Sorted by
Q
Queen847344posted
about 1 year ago
There are those who are impersonating me by using a picture and a name similar to my account. This is a big mistake because it causes me problems with others. Please help.
0 Votes
G
Guestposted
about 1 year ago
Olá n estou conseguindo manda mensagem pra nenhum dos meus amigos, aparece a mensagem seguinte "vc não pode manda mensagem para um adulto" quero resolver isso.
0 Votes
G
Guestposted
about 1 year ago
For some reason that I don't know, my password doesn't even come in correctly. my acount have AP and AGE. I don't have access to the email, and I don't know why I can't log into the account. The password is correct and I still receive a notification from the Next app if someone sends me a message, but I can't log in.
I already made a ticket but it's been 5 days and they haven't answered me.
0 Votes
M
Mmx37posted
about 1 year ago
اريد اخدث بالعربيه
0 Votes
G
Guestposted
about 1 year ago
No eh recibido mis crédits eh comprado un paquete hace unas horas me sale en espera pero ya me descontaron de mi tarjeta
1 Votes
G
Guestposted
about 1 year ago
Hola , hace unas horas compré un paquete de credits y nunca me llegaron solo , me salío transacción en espera , aunque ya me habían descontado de mi tarjeta, no eh recibido mis crédits
Eu ganhei um item chamado "Love Lingerie | Red" na roleta, mas ele não apareceu no meu inventário. Na hora do giro, a imagem do item nem carregou, então acredito que possa ter sido um item banido ou removido.
Gostaria de saber se é possível receber um novo prêmio no
lugar ou resolver esse problema.
Obrigada.
0 Votes
Guestposted
about 1 year ago
I cannot subscribe to the program or use the process to purchase clothes.
0 Votes
Guestposted
about 1 year ago
I cannot subscribe to the program or use the process to purchase clothes.
0 Votes
Guestposted
about 1 year ago
I cannot subscribe to the program or use the process to purchase clothes.
0 Votes
t
Toritohornposted
about 1 year ago
lo hare en espaniol estoy tratando de que me manden la clave x este medio de lolalagrande perdi mi abatar de nombre joan enrique necesito la clave x favor
0 Votes
G
Guestposted
about 1 year ago
Ticket 567293
1 Votes
G
Guestposted
about 1 year ago
Hello, I deleted my account under the name Somayh and now I want to recover it. Please help me to recover my account. I lost my email address four times and I want to recover my email address manwilachocho86@gmail.com. Please, I am waiting impatiently for your response.
1 Votes
G
Guestposted
about 1 year ago
Description:
Hello, I'm experiencing an issue with my IMVU account. It has been restricted without any warning or explanation, and now I can't perform any actions on the platform, such as purchasing credits, accessing features, or interacting normally.
I have checked my emails and notifications, and I haven’t received any messages explaining the reason for this restriction. I would like a clear explanation of what happened and, most importantly, an immediate resolution and removal of this restriction, as it is preventing me from using services I have already paid for.
I have spent nearly R$2,000 on the platform, and I feel extremely disappointed and unfairly treated for not being able to access basic account functionalities.
Please review my case urgently and get back to me with a solution as soon as possible.
We’re pleased to announce that you can now receive assistance from Customer Support for login issues without needing to create an alternate account. Simply fill out the form that opens when you submit a ticket in the Community Center while logged out. This form is exclusively for support with login-related issues. For more details, visit this link.We hope this update makes support more accessible for everyone!
22 Votes
238 Comments
Queen847344 posted about 1 year ago
There are those who are impersonating me by using a picture and a name similar to my account. This is a big mistake because it causes me problems with others. Please help.
0 Votes
Guest posted about 1 year ago
Olá n estou conseguindo manda mensagem pra nenhum dos meus amigos, aparece a mensagem seguinte "vc não pode manda mensagem para um adulto" quero resolver isso.
0 Votes
Guest posted about 1 year ago
For some reason that I don't know, my password doesn't even come in correctly. my acount have AP and AGE. I don't have access to the email, and I don't know why I can't log into the account. The password is correct and I still receive a notification from the Next app if someone sends me a message, but I can't log in.
I already made a ticket but it's been 5 days and they haven't answered me.
0 Votes
Mmx37 posted about 1 year ago
اريد اخدث بالعربيه
0 Votes
Guest posted about 1 year ago
No eh recibido mis crédits eh comprado un paquete hace unas horas me sale en espera pero ya me descontaron de mi tarjeta
1 Votes
Guest posted about 1 year ago
Hola , hace unas horas compré un paquete de credits y nunca me llegaron solo , me salío transacción en espera , aunque ya me habían descontado de mi tarjeta, no eh recibido mis crédits
1 Votes
Guest posted about 1 year ago
Hello, I deleted my account under the name
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0 Votes
Guest posted about 1 year ago
Olá.
Eu ganhei um item chamado "Love Lingerie | Red" na roleta, mas ele não apareceu no meu inventário. Na hora do giro, a imagem do item nem carregou, então acredito que possa ter sido um item banido ou removido.
Gostaria de saber se é possível receber um novo prêmio no
lugar ou resolver esse problema.
Obrigada.
0 Votes
Guest posted about 1 year ago
I cannot subscribe to the program or use the process to purchase clothes.
0 Votes
Guest posted about 1 year ago
I cannot subscribe to the program or use the process to purchase clothes.
0 Votes
Guest posted about 1 year ago
I cannot subscribe to the program or use the process to purchase clothes.
0 Votes
Toritohorn posted about 1 year ago
lo hare en espaniol estoy tratando de que me manden la clave x este medio de lolalagrande perdi mi abatar de nombre joan enrique necesito la clave x favor
0 Votes
Guest posted about 1 year ago
Ticket 567293
1 Votes
Guest posted about 1 year ago
Hello, I deleted my account under the name Somayh and now I want to recover it. Please help me to recover my account. I lost my email address four times and I want to recover my email address manwilachocho86@gmail.com. Please, I am waiting impatiently for your response.
1 Votes
Guest posted about 1 year ago
Description:
Hello, I'm experiencing an issue with my IMVU account. It has been restricted without any warning or explanation, and now I can't perform any actions on the platform, such as purchasing credits, accessing features, or interacting normally.
I have checked my emails and notifications, and I haven’t received any messages explaining the reason for this restriction. I would like a clear explanation of what happened and, most importantly, an immediate resolution and removal of this restriction, as it is preventing me from using services I have already paid for.
I have spent nearly R$2,000 on the platform, and I feel extremely disappointed and unfairly treated for not being able to access basic account functionalities.
Please review my case urgently and get back to me with a solution as soon as possible.
Sincerely,
[Your IMVU username, if you'd like to include it]
5 Votes
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