Important Update About Music in IMVU Classic

Its really horrible people lose all there music and playlists over the last 20 years. thats the thing that made imvu what it is everybody had a chance to play music and mixs without having to be an official dj. i understand and feels people pain losing music we can never replace, i really hope imvu finds away to fix this so people get there music back. i just really hope this is not the beginning of the end of imvu. i am giving imvu the benefit of the doubt they will fix this. and i hope imvu are telling the truth thats its not there fault and its down to Verelife. i just hope they not done it so we use radios from influencers like 

https://blog.imvu.com/2025/03/05/radio-recommendations/ 

i surely would not use davons radio dunno why he is even still a influencer. was a fake friend on my list that accuses me of sadly spam but shareing hard work with friends on friend list surely is not spam and found him to be very spitful to me with no good reasons. any ways life goes on. i have faith in imvu that this will be fixed one day. after all people spent more on music than anything else. music was one of imvu biggest sellers. 

So apparently they’re only willing to refund music that was bought from Oct 1st 2025…. Everything prior to that date will NOT be refunded. This is absolutely unacceptable!! They’re basically robbing us of our hard earned money we invested. IMVU do better! 

Has anyone received a refund yet??

well been here for years and this change is not right to just take things from people that have purchased music  and not even a email to some im one of them and still waiting on a refund on at least some of my music  been here since 2012  off and on  so imvu u need to get busy this is crazy how you all just took our music  then u cant even talk to anyone  u even not taking calls cant make tickets refund spent to much with u all for u to just take something from me 

Over a million credits spent, and also music bought after October 2025, still no offer of a refund. Users dropping off more and more, going to other platforms. Some I know are even refusing to update at all because they don't want to deal with this radio streaming. I will never use Desktop/Next/Mobile, I've been with classic in one way or another since the site began and we all had giant heads. This is such a crappy way to treat the people that basically helped build and shape the community and kept you all afloat. 

ok so am in a friends room and i cant hear the url they have on, its seems to be blocked, im in uk theyre in usa, so how is this gonna work, also there the issue of only room owner and mods adding music?, so i cant add a stream for music i would like in the room.... theres a disconnect here, i have people who came to my rooms ik who cant upgrade because they have older pcs, so where does that leave, them, before they could at least hear music lists no matter what, luckily i have youtube players and preset music so they can listen to something....

Can i also get a refund on all the web radio products and players i bought trough the years, because non of them works anymore. SMH.  I cant get that stupid stream radio to work. most links it says failed! . Only 1 or 2 works but isnt the music i want ofc.. so now im dressed up in 70's disco clothes and avi in my Boogie Nights room ( P.C.)  wanting to dance on my disco music. But now im in disco fit in a disco room listening to :  Guns 'n'Roses - Paradise city. .. Make it make sense !!! WTF !!!!  

I TAKE BACK MY EARLIOR STATEMENT AN RANT, IMVU TY TY TY FOR THE AMAZING RADIO YOU ADDED, GRANTED IT ONLY PLAYS MP3' STATIONS BUT DAMN I LOVE IT, I CAN LISTEN TO MUSIC I COULDNT EVEN FIND OR GET IN MUSIC SHOP, OR ID GET THROUGH HALF A LIST AN LOSE MUSIC SO I HAD TO RELOAD THE ROOM TO HEAR IT, AFTER A WILE IT GOT BOTHERSOME, OR SONGS WOULDNT PLAY AT ALL, THIS IS EPIC TY TY TY, IT HAS ALL THE SONGS IVE HAD BEFOR ON MY MIXS, GRANTED ITS NOT MY MIX'S BUT TBH WHEN ANOTHER PLATFORM PULLS THERE CONTRACTS YOUR LEFT WITH ALOT OF ANGRY PPL AN I UNDERSTAND THIS, AT FIRST I DIDNT THIS MAKES UP FOR THE MIX'S I COULD NEVER LISTEN TO IN MY ROOMS CAUSE YOU HAD TO HAVE TWO PPL, NOW I CAN ACTUALLY LISTEN TO MUSIC IN MY ROOMS AN PPL REALLY ENJOY THE SONG SALECTIONS AN MY ROOMS ARE FILLING UP FAST AN NOW EMPTY ROOMS ARE FULL AGAIN , TY TY TY LOVE THIS TY TY TY. 

I been buying music for years, I expect a complete refund, through credits at the least. Otherwise I will file a complaint with the Better Business Bureau.  

KitanaKang ..We already have youtube and mp3 players i use them in my rooms .I'm on classic always have been and will be until they mess us up complete;y then its Adios IMVU

I agree with Kitana, since customized radio streaming where you want a choice to listen to your favourite songs are costly. I agree with having a Youtube Player or MP3 Player on IMVU Classic Client. But the sad thing is on IMVU Desktop Version they removed YouTube player, I checked earlier.

What I don't understand is... why don't you add a YouTube tab on classic client or MP3 tab on classic client? so we can listen the songs we want to listen, since me and my mother run a Kingdom in the roleplay world in IMVU. We're now missing our music. Radio streaming is not good because they're all costly and I don't like paying for Radio streaming.

I been on IMVU 18 years and this is how IMVU treats us online users? Well IMVU remember you banned music for 12 countries in 2012 and now you decided to remove the music store? THAT'S DUMB!

Long-Time Creator & User Concerns About IMVU’s Direction

I’ve been on IMVU for over 18 years. Maybe not on this account specifically, but I’ve invested nearly two decades into this platform—as a user, creator, and customer. I’ve spent thousands of dollars over the years supporting IMVU, and I’m writing because many long-time members feel ignored.

One of the biggest current issues is music. We’ve dealt with this before when music content disappeared years ago, and now it feels like history is repeating itself. Users are reporting music endlessly loading or not working at all. Many of us paid real money and credits for music through IMVU, yet now there’s no clear way to prove ownership because even the music tabs and records of purchases have changed or disappeared.

Rooms without music lose activity. People don’t stay. Music creates atmosphere, and without it, room owners and creators receive complaints from visitors about products they purchased that no longer function as expected. As creators, our names are attached to those products even when platform changes break them.

This isn’t only about music. It’s about a larger pattern of control over creators and users:

• Features are removed or changed without adequate transparency.
• Older products stop functioning due to platform decisions.
• Creator payout requirements and Diamond/VIP expectations are not always clearly communicated.
• Earnings and credits feel heavily controlled despite creators generating income for the platform.
• Support options have become increasingly limited; many of us remember when we could speak with actual representatives.
• Forum concerns often feel dismissed, redirected, or closed rather than addressed.

Creators and buyers built this platform. Without creators producing content and users purchasing it, IMVU would not be what it is today. Long-time members increasingly compare IMVU to other virtual worlds because they feel unheard.

I’m also concerned about the overall direction of the platform. The content environment appears far more adult-focused than in earlier years, while moderation standards seem inconsistent compared to how accounts were treated in the past. This creates confusion about expectations and community standards.

Many veteran users have noticed lower engagement and fewer active users than years ago. Whether that perception is accurate or not, it reflects a concern: people leave when they no longer feel valued.

I’m asking IMVU to genuinely listen to long-term members and creators regarding:

1. Transparency about purchased music and unavailable content
2. Better communication before major platform changes
3. Fair treatment and support for creators
4. Improved payout clarity and creator policies
5. Stronger customer support options
6. Consistent moderation and clearer standards
7. More consideration for preserving creator products and investments

I’m frustrated because I care about this platform. I’ve spent years creating, buying, and contributing here. Long-time users want IMVU to succeed—but success requires listening to the people who helped build the community.

@Bammcrime..I could not agree with you more...You hit it right on the head..100%..THESE PEOPLE KILLED THIS WEBSITE DOING THIS !!!! The music and our mixes were the MOST IMPORTANT PART OF THIS SITE...They dont seem to get that..I cant have birthday parties for friends anymore, because all of my birthday mixes are gone...all my holiday mixes and our Christmas parties, Halloween parties, themed parties we loved having like 60's  or 70's parties,ALL THAT IS GONE !!!!! And of course my most important mixes, mixes I made when dear friends of ours passed away that were members and friends on IMVU and when they died I made remembrance mixes in honor of them,THEY ARE NOW ALL GONE......They think putting in radios and any other crap is going to satisfy us???NO IT ISNT IMVU...AS @Bammcrime just stated...GIVE US OUR DAMN MUSIC WE PAID FOR BACK AND OUR MIXES BACK THE WAY THEY WERE !!!!! This website is not even worth using anymore without that..WHEN ARE YOU GOING TO WISE UP AND REALIZE THIS????? You might as well just end this and stop trying to cover up cancer with your band aids...I never thought I would get to this point....but since you dont care about us anymore, we dont care about you either....Nobody is going to ever buy a damn thing from this website ever again, you might as well fold up and go out of business....we dont care anymore at this point if you do...We as members can only take so much before you lose us, and thats happening..AND YOU ARE TO BLAME..NOT VERVELIFE !!!!! You should have had something in place well before this happened to save our paid music and mixes that we PAID YOU FOR !!!! Nobody goes into rooms to hear streaming radios that we have no choice or say whats played and half the people cant hear them anyways.I actually have my good friends now muting the radio constantly and complaining about what radio stations I put on because I no longer have control of whats played and these stations are horrible...and the commercials are a joke that we have to listen to..It ruined our rooms and nobody stays in them anymore.If people are muting the radio we cant even have conversations about the music anymore because I might as well talk to myself about it..THEY ARE NOT LISTENING TO A RADIO AND THE CRAP AND COMMERCIALS ON IT !!!!! YOU BETTER FIGURE OUT HOW TO GET OUR MUSIC AND OUR MIXES BACK THE WAY THEY WERE BEFORE...RIGHT NOW THINGS ARE IN THE WORKS BREWING BEHIND THE SCENES LEGALLY AND ITS COMING.....YOU CANT JUST STEAL PEOPLES MONEY LIKE THIS AND TAKE NO RESPONSIBILITY ABOUT IT AND TREAT US LIKE GARBAGE ONCE AGAIN WITHOUT REPERCUSSIONS....WE HAVE HAD ENOUGH !!!!!!