Important Update About Music in IMVU Classic

Funny how XfariX dives up out of no where and out of the blue is super over positive about the IMVU team in all the topics regarding to music changes in the classic.... simpin sucking up.... i am subscribed to all these topics so i get all the comments in e-mail. and out of the blue all his comments on all these topics came in at once and saying how great IMVU is and how hard they work bla bla bla  Really weird. Did they pay him to go on the topics to post something positive ? 

@XfariX...ARE YOU KIDDING ME????? WHAT PLANET ARE YOU LIVING ON? You are thanking these people for their "transparent update and clarification regarding Vervelife's decision."?????????? They have lied through their teeth about everything and did absolutely NOTHING when it was known by us over 2 years ago that verve Life was leaving them, yet they continued to take our money for songs they knew was going out of business and we would lose.They have lied and stole from us and you are thanking them????? Then you said "it's highly appreciated that the IMVU team is stepping up"..STEPPING UP TO DO WHAT??? I lost over $3800 worth of songs and music on here as did thousands and thousands of people..I had over 650 mixes..ALL GONE BECAUSE OF THEIR THEFT !!!! And they want to reimburse us CREDITS NOT OUR MONEY..USELESS CREDITS...and ONLY since October of the past year are they covering when they sold music to me for over 12 years and now they will cover about 5 months worth..THATS STEPPING UP TO YOU????You must work for them or have some stock in the company or something, because that post is completely bizarre...And you finished that insane post by saying...Thank you for supporting the community through this transition...SUPPORTING THE COMMUNITY???? THEY HAVE NOT ANSWERED US ONCE ON HERE OR TRIED TO SOLVE THE FACT WE LOST THOUSANDS OF DOLLARS TO THEM AND THEY STOLE IT....THEY HAVE GONE INTO HIDING AND THEY ARE NOT EVEN ALLOWED TO TALK ABOUT IT ANYMORE..BECAUSE THE HIGHER UPS TOLD THE AGENTS NOT TO..LIKELY BECAUSE THEY ARE FACING LAWSUITS AND CANT DISCUSS THEIR THEFT ANYMORE FOR FEAR OF JEOPARDIZING THEIR CASE..I reported over 2 1/2 years ago that verveLife was leaving IMVU and we would be losing our music and everytime I asked IMVU about the report they lied to my face and said it wasnt true..and kept conning me to keep buying music they KNEW was going away..Then on top of that they had over 2 years to get off their butts and get a new music provider or do something to save what  we had and they did NOTHING !!!! They sat there and kept stealing our money....Explain to us how you came up with that crazy post praising these crooks? I would love to hear it....You must be an employee because if you arent you are cluless to how this company stole from all of us....Money we will never see again.They owe us all our  money back and lawsuits are under way...so you go praise them as much as you want to..let them steal your money and you can thank them for robbing you..you most likely had no money invested in this to even think about saying what you said..Its a slap in the face to all of us long time members that were robbed...

Thank you for the transparent update and clarification regarding Vervelife's decision. While it's disappointing to lose this music service, it's highly appreciated that the IMVU team is stepping up to accommodate refunds for recent purchases and actively exploring alternative music solutions for Classic. It's also great to hear that radio streaming and existing Flash radio products won't be affected. Thank you for supporting the community through this transition

Let me see see there is 218 responses on this subject. and I'd say about 215 are not happy about being ripped off. I wonder how many of the 215 sent in a complaint to the FTC the people that can help them get a response, or are they just twitching and moaning here  with the chance of getting help is zero. If 215 complaints landed on the desk of someone at the FTC you can bet some action would have happen by now.  Following up with the question of what is happening with obtaining a lawyer for a class action? The clock is running out to file a suit everyday we moan here and take no real action. I put the name of the firm that sued Big Fish and won. Did anyone reach out to them? I personally have bigger fish frying, but would gladly add my name to a suit.

See i told you all  they arent going to respond at all..... they just wait and wait till it slowly fades away. No reaction no respond at all here. Disgusting behavior as i predicted. Steal everyones music/money and then just turn quiet when people want their money back. Are your parents proud of you ? Probably most of you dont even know their parents because obviously you arent raised well at all.Or else you would respond and give us our money back.   Stealing money from people  you sold something in good trust  is criminal streetlife  behavior. 

So, when exactly are all the people who blew a ridiculous amount of credits on music going to get refunded? :))) 

hello what i need to do for have my credits ? or what is your solution ?

I got the usual copy and pasted robotic lame response from these people as usual..basically the "we are sorry that you feel this way and respect your decision and understanding in this matter" crap...You are sorry that we feel this way about being robbed by you IMVU?????Were you expecting us to congratulate you and praise you for stealing millions of dollars of our hard earned money from all of us???? What kind of people are you? You are thieves and crooks and then after stealing our money you have the nerve to try to apologize after robbing us blind because we feel we were lied to, assaulted and victimized???? You are losing all of your members because of this anyways..have you checked the numbers lately? Everyone is leaving and quitting....You are a bunch of thieves..You are not going to just steal all of our money and think we are going to just let you rob us all....You will NOT get away with this.....YOU HAD OVER 2 YEARS AFTER IT WAS KNOWN VERVE LIFE WAS LEAVING YOU AND YOU DID ABSOLUTELY NOTHING TO PUT A PLAN IN PLACE WHEN THEY LEFT..YOU SAT ON YOUR BUTTS, DID NOTHING AND KEPT ON TAKING OUR MONEY FULL WELL KNOWING VERVELIFE WAS LEAVING AND YOU WERE SELLING US LAME DUCK SONGS THAT YOU KNEW WERE EVENTUALLY GOING TO BE GONE..YET YOU DIDNT TELL ANYONE AND JUST KEPT ON TAKING OUR MONEY..THATS THEFT..YOU STOLE MONEY FROM US...WE DONT WANT TO HEAR ABOUT YOU GIVING US A FEW CREDITS SINCE OCTOBER 2025 TO MAKE UP FOR THIS THEFT.....WE ARE GETTING TOGETHER AND FILING SUITS...SEE YOU IN COURT....

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I really wish I had known that they were going to discontinue the playlist and the music the way that they did because I sure wouldn't have bought a damn track 

And now I find out they may not be reimbursing me for even half of what I bought that's jacked up

I have been here 16 years and IMVU has took and took and took from us all any users that are new expect it, Those of us that have devoted lots of time hours upon hours days weeks and money lots and lots and lots of money like if IMVU was a stock there's quit a few of us that would be rich and never have to work again. IMVU will not come even close to reimbursing u your credits for all the hundreds maybe thousands of songs you bought using your hard earned money tho we might get 1/4 promo credits not even real ones IMVU is cheap ngl and they know it thats another reason why they took the 3rd party credit sellers away they want money money money I have even stopped creating so much because they want too much to submit the product , The moral is IMVU is never wrong they are cheap and they never refund you fully and always with promo credits where u cant do anything with them. Welcome to IMVU.

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IMVU, I'm getting really fed up with the attitude that IMVU can do no wrong and that every problem is somehow someone else's fault.

Let's talk about the music situation. IMVU told the community that Vervelife, the third-party music licensing and distribution provider used for IMVU Classic, decided to discontinue its music services. IMVU's explanation is that the licensing, infrastructure, and continued operation were owned and managed by Vervelife and therefore the change was outside of IMVU's control.

Okay, but what about the users who were affected?

People invested time making mixes, credits, and effort into their rooms and experiences around music. Some accounts were hit far harder than others. I personally only had a few mixes, but I've seen accounts in this community that lost a significant amount of their music content. And what did many of those people get? An explanation pointing to Vervelife.

That's the problem. Stop blaming everyone else and start taking responsibility for the impact your platform decisions have on your community you did take peoples money.

And now we have creator products being removed with generic explanations that they were “improperly rated.” If a creator follows IMVU's own AP rating system, then IMVU needs to explain exactly why that rating supposedly wasn't correct instead of simply removing the product and acting like the decision is automatically unquestionable. That only means apparently the IMVU mods can't even read the TOS think everything is GA i guess. Go back to school.

Creators are expected to follow IMVU's rules to the letter. Yet when IMVU makes a decision that hurts creators, suddenly there's another company, another policy, another explanation, or another reason why IMVU supposedly isn't responsible.

Enough.

You built the platform. You established the policies. You chose the systems and partnerships that creators rely on. You don't get to demand accountability from creators while refusing to show the same accountability yourselves.

Nobody is asking IMVU to be perfect. We're asking you to admit when something goes wrong, explain your decisions honestly, compensate people when appropriate, and actually listen to the community instead of talking down to us.

You're not above criticism. You're not automatically right because you're IMVU.

Power and authority don't make an organization infallible. Eventually, even the mighty can be knocked down a notch when they refuse to listen, refuse to take accountability, and continue treating their own decisions as unquestionable.

Stop acting high and mighty. Start listening. Start taking accountability. And most importantly, start following the same standards you expect from the people who keep your platform alive.

Section 5 of the Federal Trade Commission Act, 15 U.S.C. §45, which declares unfair or deceptive acts or practices in commerce unlawful.

New York General Business Law § 349. It prohibits unfair, deceptive, or abusive business practices.