I cant verify my age for AP

Posted 2 days ago by Guest

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G
Guest

It just says session timed out and is not letting me

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Ashleyellen

Ashleyellen posted 2 days ago

Use this website . 

https://support.imvu.com/support/tickets/new


Are you able to log in first ?

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G

Guest posted 2 days ago

where do i contact them? bc it’s not giving me a option for the problem im having 

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Ashleyellen

Ashleyellen posted 2 days ago

Hello!


If your first age verification attempt failed, you can still request 9 more attempts. To do so, simply contact Customer Support. This article explains the age verification process: http://im.vu/help421.


How to contact Customer Support: https://support.imvu.com/support/tickets/new

How to create and respond to a ticket: http://im.vu/help396

How to create a ticket on Mobile: http://im.vu/help769


Thank you!

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