Account Recovery – Facebook Login and Inaccessible Email

Posted 11 days ago by Guest

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Guest

Hello IMVU Support,

I have an old IMVU account that I created about 10 years ago using Facebook login.

I would like to recover access to my account and change the login method to email and password.

The email address linked to my account is a BOL email, but I cannot access its inbox because BOL requires a paid subscription to reactivate it. I have recovered the BOL account itself, but I cannot receive emails there.

I can still access my Facebook account, which I originally used to log in to IMVU.

Could you please help me recover my IMVU account and update the email address associated with it so I can create a password and log in normally?

My IMVU username is: MelissaDeRitaAlmerao

Thank you for your help!

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Lucas

Lucas posted 10 days ago

Hi! For general login issues, follow the official article and first review access to the email linked to your account. If you still cannot log in after the initial checks, open a ticket for assistance. I cannot log in!: http://im.vu/help419


Submit a Support Ticket: https://support.imvu.com/support/tickets/new

How to File and Respond to a Support Ticket: http://im.vu/help396

How to File and Respond to a Support Ticket on Mobile: http://im.vu/help769


Thanks!

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llyraa

Llyraa posted 10 days ago

Hi! 

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