I recently tried to send someone a gift, but it said I didn’t have enough credits when I did. Can only certain accounts send gifts? I don’t remember being limited, I’ve sent gifts in the past….
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Ashleyellenposted
13 days ago
Hello, @Kldnerd there is many reason why you can’t
1. Your account or the other user’s account is on hold.
2. You are trying to gift someone using promo credits.
3. The product you are trying to gift is from a disabled creator.
4. The product you are trying to gift is hidden or set to Display Only by a creator.
5. You are trying to gift an item the user already owns.
6. The user you are trying to gift has their messages set to friends only and you are not on your friend’s list.
I recently tried to send someone a gift, but it said I didn’t have enough credits when I did. Can only certain accounts send gifts? I don’t remember being limited, I’ve sent gifts in the past….
0 Votes
1 Comments
Ashleyellen posted 13 days ago
Hello, @Kldnerd there is many reason why you can’t
1. Your account or the other user’s account is on hold.
2. You are trying to gift someone using promo credits.
3. The product you are trying to gift is from a disabled creator.
4. The product you are trying to gift is hidden or set to Display Only by a creator.
5. You are trying to gift an item the user already owns.
6. The user you are trying to gift has their messages set to friends only and you are not on your friend’s list.
This article explains Account Holds: http://im.vu/help647
Contact imvu https://support.imvu.com/support/tickets/new
how to contact imvu and reply http://im.vu/help1097
how to created ticket on mobile http://im.vu/help769
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