help please

Posted 22 days ago by MsKareBoy

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MsKareBoy

hi i tried to upgrade to ap+ but it told me to contact help

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Ashleyellen Ashleyellen

Ashleyellen posted 12 days ago

Hello, @MsKareBoy


Contact imvu

https://support.imvu.com/support/tickets/new


how to contact imvu and reply http://im.vu/help1097


how to created ticket on mobile http://im.vu/help769

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Ashleyellen Ashleyellen

Ashleyellen posted 12 days ago

Hello, @Jude123 this article explains about age verification failed https://support.imvu.com/support/solutions/articles/154000197026-what-if-my-age-verification-attempt-failed-


Contact imvu https://support.imvu.com/support/tickets/new


how to contact imvu and reply http://im.vu/help1097


how to created ticket on mobile http://im.vu/help769

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J

Jude123 posted 22 days ago

Good morning IMVU, I am trying to get my age verification verified. But when i filled out the information, it said that it had "failed" and that i Will need to "try again." When i made this account, i used my birthday, but a different year. I think that might be the issue. Could you all help me to verify my age? Thanking you in advance, RayLonely My account Jude123

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