Unanswered tickets

Posted 4 months ago by Guest

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Guest

Im genuinely confused because I submitted a ticket for a hold placed on my account im guessing due to inactivity. Let the 5-7 business days go by. Gave it a month. Still no access to my account? What is the customer service team even doing? 

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Petrazenka

Petrazenka posted 4 months ago

Then tell them that in the help ticket you already filed.


Smiles

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G

Guest posted 4 months ago

Then I feel like the ‘wait 5-7 Business Days’  shouldn’t be promoted to users. The needs of a few matter especially when those users bring in money lol

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Petrazenka

Petrazenka posted 4 months ago

They are probably very busy doing important things. 


The needs of the many takes precedence over the needs of the few.

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