ticket un attended

Posted 4 months ago by Guest

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Guest

I submitted a ticket because my account is on hold and remove the restriction, but no agent has replies.

Remove the restriction #622812

ticket# 622812

ticket#608999

Remove the restriction #622812

0 Votes

Petrazenka posted 4 months ago Best Answer

It takes time before one will get a response on a help ticket.

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3 Comments

Petrazenka posted 4 months ago

Unfortunately there are many others who also have posted complaints about the long time they have waited on getting responses to help tickets.

The only thing that can be done is to daily check the status on help tickets that are still unanswered.

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Guest posted 4 months ago

i register first ticket one month ago , how much time they need to response

1 Votes

Petrazenka posted 4 months ago Answer

It takes time before one will get a response on a help ticket.

0 Votes

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