Responding to this user’s messages

Posted 13 days ago by Rgraham

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Rgraham

I can’t seem to reply to this user AGRAHAM messages even if he added or followed me back may I know why 

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Ashleyellen

Ashleyellen posted 7 days ago

Hello, @Rgraham

list of reasons why messages are not sent:

1. A user has blocked us- the user does not want to be contacted

2. A user has set their messages to Friends Only- you must be a friend to contact the user/send

them a friend request

3. A user is under 18- adults are kept separate from minors

4. We are spamming messages to quickly- IMVU limits messages to prevent spamming/take a

break from IMVU try again in a few hours

5. Our internet connection is weak or not working- refresh connection/move to a new location

6. There may be an issue with the software- uninstall/clear application data/then reinstall

Contact imvu

https://support.imvu.com/support/tickets/new


how to contact imvu and reply http://im.vu/help1097


how to created ticket on mobile http://im.vu/help769

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