Not sure if it’s a bug but I can’t even buy .99 worth of credits because each time imvu tries to charge my card 16$ I only have 13$ so it doesn’t go through but I don’t know where the other $15 is coming from..
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Lucasposted
17 days ago
Hi! For this type of issue, the correct step is to contact IMVU Customer Support directly. Open a ticket and describe the case with as much detail as possible so the team can guide you properly.
Not sure if it’s a bug but I can’t even buy .99 worth of credits because each time imvu tries to charge my card 16$ I only have 13$ so it doesn’t go through but I don’t know where the other $15 is coming from..
0 Votes
1 Comments
Lucas posted 17 days ago
Hi! For this type of issue, the correct step is to contact IMVU Customer Support directly. Open a ticket and describe the case with as much detail as possible so the team can guide you properly.
Submit a Support Ticket: https://support.imvu.com/support/tickets/new
How to File and Respond to a Support Ticket: http://im.vu/help396
How to File and Respond to a Support Ticket on Mobile: http://im.vu/help769
Thank you!
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