Our room has been white and empty for a while now. No rooms or items are loading. We're not having any issues accessing public or private rooms. There hasn't been any change since installing version 551.6. How can we fix this issue?
The room in question is the one we purchased as part of our wedding package. We were using this room without any problems until a week ago, but now we can't. When we try to enter, we are met with a white background and receive a message saying, "We are currently having difficulty admitting you to this room."
0 Votes
Ashleyellenposted
13 days ago
Hello, are you sure you decorated in correct room and then made room public to “ our room”?
Our room has been white and empty for a while now. No rooms or items are loading. We're not having any issues accessing public or private rooms. There hasn't been any change since installing version 551.6. How can we fix this issue?
0 Votes
3 Comments
Ashleyellen posted 13 days ago
Contact imvu
https://support.imvu.com/support/tickets/new
how to contact imvu and reply http://im.vu/help1097
how to created ticket on mobile http://im.vu/help769
0 Votes
YETKlN posted 13 days ago
The room in question is the one we purchased as part of our wedding package. We were using this room without any problems until a week ago, but now we can't. When we try to enter, we are met with a white background and receive a message saying, "We are currently having difficulty admitting you to this room."0 Votes
Ashleyellen posted 13 days ago
Hello, are you sure you decorated in correct room and then made room public to “ our room”?
0 Votes
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