If I had a 99.8% correct product rating, and I MISRATE the item. Why is it that upon review of my account, the immediate solution is to permanently ban me from the rating process altogether. Given the context of my high accuracy, would it not make sense that the most recent submission was made in error?
Also, to add to this point, the option to view the product in a 3D scene wasn't accessible nor was the capacity to reject it for approval.
Why does IMVU insist on cutting costs in integral areas that only seemed to be aimed at destroying credibility with their userbase?
Not only this, but restricting access to knowledgeable parties who have the capacity to resolve the issue and putting it behind a Diamond pay wall?
AND to say, 'well once we've done it, we can't do anything about it, even if there is merit in what you say,' is such a ridiculously ludicrous attitude to train the employees of this company on.
4 Votes
4 Comments
Sorted by
Y
YutakaSuzukiposted
about 1 month ago
If I had a 99.8% correct product rating, and I MISRATE the item.
My Response:
Most Everything From 2017 To 2026 Has All Been Me Scratching My Head Asking Myself, Why Am I Paying For This Again??
If You Can't Trust A Place Your Spending Money, Why Are You Flaunting Tonz Of Money Into That Place At All??
My Point:
With How IMVU Staff Has Been Treating It's Services, & How It's Behavior Has Effected Many People On IMVU For A While Now??
Can You Really Trust Them With Your Money Anymore? -- If You Get Permanently BANNED Without Warning For 1 Error After 98% Success ----- For A Lot Of Products You've Reviewed
Are You Actually All That Surprised In 2025?? Are You Shocked By That??
The Day Their Phone Support Was Shut Down, Was The Day, I Said I Would Quit Using Money On IMVU, The Day IMVU Stopped Supporting The Classic Client Was The Day I Lost Faith In The IMVU Staff, & The Day IMVU Staff Started Having Such Poor Behavior With Customers, Was The Day I Stopped Believing IMVU Was A Place I Wanted To Call Home, & Feel Comfy Enjoying My Time With...
It Would Not Surprise Me In The Slightest Bit If The IMVU Staff Randomly Decided One Day To Just Go, & Manipulate Product Reviews In A Damaging Controlling Way That Harmed Actual IMVU Shops That Spent Hard Work On Building Such A Healthy Caring & Loving Reputation Here...
Does Nobody Agree?? After Reading Many Comments, It Sounds Pretty Clear Many Of You Would Also Agree??
True?? =D
1 Votes
T
ToriLane93posted
about 1 month ago
same i don't really understand i admit i was kind of falling a sleep voting one night but when i looked at my accuracy ratting at it was 99% correct i wrote support no response
1 Votes
K
KeithPirateposted
3 months ago
well I am on the same boat as of this morning. 496 correct votes and 1 missed this morning and I get this message
IMVU relies heavily on our community to review new products through Peer Review. After viewing your recent voting history, we noticed that you either had an unusually high number of incorrect votes or passed a product that was overtly misrated. Due to this, we have removed the privilege of participating in Peer Review from your account. If you have questions about this action, please go to im.vu/help and contact us. Be sure to familiarize yourself with all our policies and guidelines at im.vu/policies. Regards, IMVU Customer Support
and to fill out a support ticket I have come to understand the process of "Lets make it so difficult to get through to us that they just give up"
3 Votes
IAteYourKitkatposted
4 months ago
I literally just had this happen to me too! I never misrate a item on purpose and their solution was to also perm ban me from peer review and they also told me the same thing they told you "Well once it's banned you we cannot do anything about it". Customer service as been HORRIBLE I'm telling you. I've been here for 12 years, and I'm always 99% accurate with all my peer review my ratings as well! I refuse to pay for diamond VIP just to get something fixed as well.
I'm so glad it wasn't just me facing this issue. This is ridiculous!
If I had a 99.8% correct product rating, and I MISRATE the item. Why is it that upon review of my account, the immediate solution is to permanently ban me from the rating process altogether. Given the context of my high accuracy, would it not make sense that the most recent submission was made in error?
Also, to add to this point, the option to view the product in a 3D scene wasn't accessible nor was the capacity to reject it for approval.
Why does IMVU insist on cutting costs in integral areas that only seemed to be aimed at destroying credibility with their userbase?
Not only this, but restricting access to knowledgeable parties who have the capacity to resolve the issue and putting it behind a Diamond pay wall?
AND to say, 'well once we've done it, we can't do anything about it, even if there is merit in what you say,' is such a ridiculously ludicrous attitude to train the employees of this company on.
4 Votes
4 Comments
YutakaSuzuki posted about 1 month ago
If I had a 99.8% correct product rating, and I MISRATE the item.
My Response:
Most Everything From 2017 To 2026 Has All Been Me Scratching My Head
Asking Myself, Why Am I Paying For This Again??
If You Can't Trust A Place Your Spending Money,
Why Are You Flaunting Tonz Of Money Into That Place At All??
My Point:
With How IMVU Staff Has Been Treating It's Services,
& How It's Behavior Has Effected Many People On
IMVU For A While Now??
Can You Really Trust Them With Your Money Anymore?
-- If You Get Permanently BANNED Without Warning For 1 Error After 98% Success
----- For A Lot Of Products You've Reviewed
Are You Actually All That Surprised In 2025??
Are You Shocked By That??
The Day Their Phone Support Was Shut Down,
Was The Day, I Said I Would Quit Using Money
On IMVU, The Day IMVU Stopped Supporting The
Classic Client Was The Day I Lost Faith In
The IMVU Staff, & The Day IMVU Staff Started
Having Such Poor Behavior With Customers,
Was The Day I Stopped Believing IMVU Was
A Place I Wanted To Call Home, & Feel Comfy
Enjoying My Time With...
It Would Not Surprise Me In The Slightest Bit
If The IMVU Staff Randomly Decided One Day To
Just Go, & Manipulate Product Reviews In A
Damaging Controlling Way That Harmed Actual
IMVU Shops That Spent Hard Work On Building
Such A Healthy Caring & Loving Reputation Here...
Does Nobody Agree?? After Reading Many Comments,
It Sounds Pretty Clear Many Of You Would Also Agree??
True?? =D
1 Votes
ToriLane93 posted about 1 month ago
same i don't really understand i admit i was kind of falling a sleep voting one night but when i looked at my accuracy ratting at it was 99% correct i wrote support no response
1 Votes
KeithPirate posted 3 months ago
well I am on the same boat as of this morning. 496 correct votes and 1 missed this morning and I get this message
IMVU relies heavily on our community to review new products through Peer Review. After viewing your recent voting history, we noticed that you either had an unusually high number of incorrect votes or passed a product that was overtly misrated. Due to this, we have removed the privilege of participating in Peer Review from your account. If you have questions about this action, please go to im.vu/help and contact us. Be sure to familiarize yourself with all our policies and guidelines at im.vu/policies.
Regards,
IMVU Customer Support
and to fill out a support ticket I have come to understand the process of "Lets make it so difficult to get through to us that they just give up"
3 Votes
IAteYourKitkat posted 4 months ago
I literally just had this happen to me too! I never misrate a item on purpose and their solution was to also perm ban me from peer review and they also told me the same thing they told you "Well once it's banned you we cannot do anything about it". Customer service as been HORRIBLE I'm telling you. I've been here for 12 years, and I'm always 99% accurate with all my peer review my ratings as well! I refuse to pay for diamond VIP just to get something fixed as well.
I'm so glad it wasn't just me facing this issue. This is ridiculous!
5 Votes
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