recebi isso, ganhei a maioria dos meus credits por meio de ofertas onde gastei 5 reais via pix. eu ganhei 5k de moedas da minha amiga pois ela também havia ganhado a oferta, somos pessoas DIFERENTES, e prova disso vem do nosso age access. temos identidades diferentes! me ajuda, não aguento mais ter moeda, algumas que COMPREI NA LOJA e não posso usar
Hello Guest_LadyVengeance,
We have temporarily restricted your access to certain money-related areas of the site until we can verify your identity. This temporary restriction is usually done for one of two reasons:
<list><li>You recently placed an order on our website that we need to verify manually.</li>
<li>We locked your account for protection due to suspicious activity.</li></list>
No worries! In both cases, the restriction can be removed after we verify who you are. You can contact any of our support channels to complete the verification process.
Please be prepared to provide a screenshot of your government-issued ID and a selfie. To learn more about verifying your identity, please visit http://im.vu/help792.
Thank you for your patience and cooperation as we secure your account, and we apologize for any inconvenience.
recebi isso, ganhei a maioria dos meus credits por meio de ofertas onde gastei 5 reais via pix. eu ganhei 5k de moedas da minha amiga pois ela também havia ganhado a oferta, somos pessoas DIFERENTES, e prova disso vem do nosso age access. temos identidades diferentes! me ajuda, não aguento mais ter moeda, algumas que COMPREI NA LOJA e não posso usar
Hello Guest_LadyVengeance,
We have temporarily restricted your access to certain money-related areas of the site until we can verify your identity. This temporary restriction is usually done for one of two reasons:
<list><li>You recently placed an order on our website that we need to verify manually.</li>
<li>We locked your account for protection due to suspicious activity.</li></list>
No worries! In both cases, the restriction can be removed after we verify who you are. You can contact any of our support channels to complete the verification process.
<b>Call Us</b>
1-866-761-0975 (U.S. toll-free)
+1-650-321-8334 (International toll call)
Business hours: 6am to 6pm Pacific Time
<b>Chat with Us (VIP members only)</b>
Use the Live Chat feature at https://help.imvu.com/s/
Business hours: 6am to 6pm Pacific Time
<b>Submit a Case</b>
https://help.imvu.com/s/contactus
Please be prepared to provide a screenshot of your government-issued ID and a selfie. To learn more about verifying your identity, please visit http://im.vu/help792.
Thank you for your patience and cooperation as we secure your account, and we apologize for any inconvenience.
Sincerely,
IMVU Customer Support
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