Music service down

Posted 22 days ago by Avengelyne

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Avengelyne
Avengelyne

Music service seems to be down again, cant purchase music from the store, is there an update when its going to be working again?

2 Votes


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Avengelyne

Avengelyne posted 22 days ago

@ ashleyellen its not just my issue this is a client wide issue, everyone ive talked to cannot access music store, cannot access their lists, if the only means of getting this done is for all of us to send tickets in thats going to be a hell of alot of tickets coming in

3 Votes

Ashleyellen

Ashleyellen posted 22 days ago

@Avengelyne ticket does take 5-7 days response . Try your best to communicate with imvu to solve your problems .

1 Votes

Avengelyne

Avengelyne posted 22 days ago

@ashleyellen ty but  i have already submitted a ticket and got the usual canned response i would like to know if staff are going to escalate this matter as its affecting all users on classic client

3 Votes

Ashleyellen

Ashleyellen posted 22 days ago

Hello, @Blueskyeye1 @Avengelyne


Contact imvu https://support.imvu.com/support/tickets/new


how to contact imvu and reply http://im.vu/help1097


how to created ticket on mobile http://im.vu/help769

1 Votes

Avengelyne

Avengelyne posted 22 days ago

Ok i just checked my music list this morning and theyre gone,i had almost 1200 tracks and theyre all gone, all my music lists, its saying the service is down,  thats alot of money spent by me for music for it to just be wiped out and im sure there are others in the same situation. 


Can we get a heads up on when this is going to be fixed please

3 Votes

B

Blueskyeye1 posted 22 days ago

its  been  several days and the music store is still not working.   Is anyone  working to fix it???

3 Votes

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