Hi, how long do I have to wait for the restriction to be lifted? I've had my account for 4 years and always used the same payment method to purchase credits. I've already submitted 3 tickets and haven't received a response.
Hola! puede tomar de uno (1) a cinco (5) días completos para los no VIP y de uno (1) a tres (3) días completos para los VIP para que Servicio al cliente responda. Éste artículo explica casos: http://im.vu/help703
Gracias
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xlllNoalllxposted
14 days ago
They are embarrassing...
0 Votes
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xlllNoalllxposted
16 days ago
I've done everything... Thank you.
1 Votes
Da3n3ryzposted
16 days ago
Hi @xlllNoalllx , it can take 1 to 5 full days for non-VIP and 1 to 3 full days for VIP for Customer Support
Hi, how long do I have to wait for the restriction to be lifted? I've had my account for 4 years and always used the same payment method to purchase credits. I've already submitted 3 tickets and haven't received a response.
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Maci posted 6 days ago
Hola! puede tomar de uno (1) a cinco (5) días completos para los no VIP y de uno (1) a tres (3) días completos para los VIP para que Servicio al cliente responda. Éste artículo explica casos: http://im.vu/help703
Gracias
0 Votes
xlllNoalllx posted 14 days ago
They are embarrassing...
0 Votes
xlllNoalllx posted 16 days ago
I've done everything... Thank you.
1 Votes
Da3n3ryz posted 16 days ago
Hi @xlllNoalllx , it can take 1 to 5 full days for non-VIP and 1 to 3 full days for VIP for Customer Support
to respond.
This article explains Account Holds and what to do: http://im.vu/help647
How to contact Customer Support:
https://support.imvu.com/support/tickets/new
Thanks
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