Hi, my name is Dakota. I talk to an agent about what happened yesterday.
So yesterday I was purchasing a diamond VIP
But when I was making a purchase, it wouldn’t take the payment.
So I got my little Topp and I made a small purchase of $.99 of 1000 credits the payment went through
But the second payment I made on the diamond VIP it went through, but I didn’t get the diamond VIP.
So I just wanna get a refund on the $19.49
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1 Comments
Ashleyellenposted
14 days ago
Hello, @Dakota2118 it usually take 24 hours if not it best to contact imvu . Show them your screenshot and explain to them . You can ask them for refund too .
Hi, my name is Dakota. I talk to an agent about what happened yesterday.
So yesterday I was purchasing a diamond VIP
But when I was making a purchase, it wouldn’t take the payment.
So I got my little Topp and I made a small purchase of $.99 of 1000 credits the payment went through
But the second payment I made on the diamond VIP it went through, but I didn’t get the diamond VIP.
So I just wanna get a refund on the $19.49
0 Votes
1 Comments
Ashleyellen posted 14 days ago
Hello, @Dakota2118 it usually take 24 hours if not it best to contact imvu . Show them your screenshot and explain to them . You can ask them for refund too .
IMVU pends orders as a security measure
https://www.imvu.com/next/settings/order/
This article explains pending orders
http://im.vu/help394
Contact imvu https://support.imvu.com/support/tickets/new
how to contact imvu and reply http://im.vu/help1097
how to created ticket on mobile http://im.vu/help769
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