My ticket is 403064. I had to close it because everyone sees my ID and all my information. Why does everyone see my information? Why is my information not private? My problem is not solved. Please help me. Turn off my ID information. Help me.

Posted 20 days ago by Avaskay

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Avaskay

My ticket is 403064. I had to close it because everyone sees my ID and all my information. Why does everyone see my information? Why is my information not private? My problem is not solved. Please help me. Turn off my ID information. Help me.

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Ashleyellen

Ashleyellen posted 12 days ago Best Answer

Hello. This article explains about account on hold http://im.vu/help647


how to contact imvu and reply http://im.vu/help1097


how to created ticket on mobile http://im.vu/help769 


contact imvu https://support.imvu.com/support/tickets/new

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13 Comments

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Ashleyellen

Ashleyellen posted 6 days ago

Hello, @Avaskay how long did you not get the response ? 

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A

Avaskay posted 6 days ago

Hello Ticket 413838, this is my mother's Ticket 416202, I want to make a payment I want to make a payment with these payment methods

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Ashleyellen

Ashleyellen posted 8 days ago

Hello, @Avaskay how long did you made a ticket ?

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A

Avaskay posted 8 days ago

This is the ticket my mother threw in 416202

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Ashleyellen

Ashleyellen posted 10 days ago

Hello, @Nurtac 

Have it been pass 5 days no response ? 

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Ashleyellen

Ashleyellen posted 12 days ago Answer

Hello. This article explains about account on hold http://im.vu/help647


how to contact imvu and reply http://im.vu/help1097


how to created ticket on mobile http://im.vu/help769 


contact imvu https://support.imvu.com/support/tickets/new

0 Votes

G

Guest posted 12 days ago

My account is on hold

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Ashleyellen

Ashleyellen posted 19 days ago

In email that imvu response to you. Did you email them ? 

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Ashleyellen

Ashleyellen posted 19 days ago

If you have reply back to them in email yes . Wait 1-5 days response.

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Ashleyellen

Ashleyellen posted 19 days ago

If imvu asked for your ID to take clear picture . And whatever information they need have to answer all the questions without skipping their questions 

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Ashleyellen

Ashleyellen posted 19 days ago

Ticket does takes 5 days response . 

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Ashleyellen

Ashleyellen posted 20 days ago

How long the ticket been? 

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Ashleyellen

Ashleyellen posted 20 days ago

Hello, ticket takes 1-5 days response . You can still response same ticket . 


On note side no one can see your ID it’s very private between you and imvu . 

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