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Posted 7 months ago by Community
Posted by “Tay2356” on August 01, 2024.
every time i try to gift it won’t let me for some reason
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1 Comments
Community posted 7 months ago Admin
Posted by “Nifi” on August 04, 2024.
Hi @Tay2356, there are a few reasons you may not be able to send a gift to another user, which include:
1. Your account or the other user’s account is on hold.
2. You are trying to gift someone using promo credits.
3. The product you are trying to gift is from a disabled creator.
4. The product you are trying to gift is hidden or set to Display Only by a creator.
5. You are trying to gift an item the user already owns.
6. The user you are trying to gift has their messages set to friends only and you are not on your friend’s list.
This article explains Account Holds: http://im.vu/help647
How to contact Customer Service:
https://help.imvu.com/s/contactus
How to file and respond to a ticket: http://im.vu/help396
How to file a ticket on IMVU Mobile: http://im.vu/help769
Thanks
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Posted by “Tay2356” on August 01, 2024.
[Archived]every time i try to gift it won’t let me for some reason
0 Votes
1 Comments
Community posted 7 months ago Admin
Posted by “Nifi” on August 04, 2024.
[Archived]Hi @Tay2356, there are a few reasons you may not be able to send a gift to another user, which include:
1. Your account or the other user’s account is on hold.
2. You are trying to gift someone using promo credits.
3. The product you are trying to gift is from a disabled creator.
4. The product you are trying to gift is hidden or set to Display Only by a creator.
5. You are trying to gift an item the user already owns.
6. The user you are trying to gift has their messages set to friends only and you are not on your friend’s list.
This article explains Account Holds: http://im.vu/help647
How to contact Customer Service:
https://help.imvu.com/s/contactus
How to file and respond to a ticket: http://im.vu/help396
How to file a ticket on IMVU Mobile: http://im.vu/help769
Thanks
0 Votes