I get a message that my account is restricted. that is undergoing identity verification. I bought the AG and the AP also with bitcoin and it doesn't want me to go out to buy anything. I get a message that it is under verification that I should contact customer service so they can solve that problem.
Posted by “camilaQueen1” on July 24, 2024.
[Archived]I get a message that my account is restricted. that is undergoing identity verification. I bought the AG and the AP also with bitcoin and it doesn't want me to go out to buy anything. I get a message that it is under verification that I should contact customer service so they can solve that problem.
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Community posted 7 months ago Admin
Posted by “Nifi” on August 04, 2024.
[Archived]Also, if you have any more questions or would like to comment further in regards to this matter, please see this topic: https://help.imvu.com/s/question/0D54p00002JgIA0CAN
Thanks
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Community posted 7 months ago Admin
Posted by “Lucas” on July 28, 2024.
[Archived]Hi @camilaQueen1, this article explains Account Holds and what to do: http://im.vu/help647
How to contact Customer Service:
https://help.imvu.com/s/contactus
How to file and respond to a ticket: http://im.vu/help396
How to file a ticket on IMVU Mobile: http://im.vu/help769
Thanks
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