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Posted 7 months ago by Community
Posted by “Hassan365708” on March 01, 2024.
I can't buy anything from the store, nor can I buy anything
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1 Comments
Community posted 7 months ago Admin
Posted by “Nifi” on March 03, 2024.
Hi @Hassan365708, there are a few reasons that you may be receiving this error, which include:
1. Your account may be on hold
2. You are trying to buy a full outfit with Promo Credits
3. You are attempting to buy a product from a disabled creator
4. You are attempting to buy a product that is hidden or set to Display Only by a creator
This article explains Account Holds: http://im.vu/help647
How to contact Customer Service:
https://help.imvu.com/s/contactus
How to file and respond to a ticket: http://im.vu/help396
How to file a ticket on IMVU Mobile: http://im.vu/help769
Also, if you have any more questions or would like to comment further in regards to this matter, please see this topic: https://help.imvu.com/s/question/0D54p00002D9ThnCAF
Thanks
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Posted by “Hassan365708” on March 01, 2024.
[Archived]I can't buy anything from the store, nor can I buy anything ![Screenshot_20240301_154640_com.imvu.mobilecordova]()
0 Votes
1 Comments
Community posted 7 months ago Admin
Posted by “Nifi” on March 03, 2024.
[Archived]Hi @Hassan365708, there are a few reasons that you may be receiving this error, which include:
1. Your account may be on hold
2. You are trying to buy a full outfit with Promo Credits
3. You are attempting to buy a product from a disabled creator
4. You are attempting to buy a product that is hidden or set to Display Only by a creator
This article explains Account Holds: http://im.vu/help647
How to contact Customer Service:
https://help.imvu.com/s/contactus
How to file and respond to a ticket: http://im.vu/help396
How to file a ticket on IMVU Mobile: http://im.vu/help769
Also, if you have any more questions or would like to comment further in regards to this matter, please see this topic: https://help.imvu.com/s/question/0D54p00002D9ThnCAF
Thanks
0 Votes