Hi @harleydavidson52, this article explains how to file and respond to a ticket: http://im.vu/help396
Also, it can take 1 to 5 full days for non VIP and 1 to 3 full days for VIP for customer service to respond. This article explains cases: http://im.vu/help703
Posted by “harleydavidson52” on January 24, 2024.
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Community posted 7 months ago Admin
Posted by “Nifi” on January 25, 2024.
[Archived]Hi @harleydavidson52, this article explains how to file and respond to a ticket: http://im.vu/help396
Also, it can take 1 to 5 full days for non VIP and 1 to 3 full days for VIP for customer service to respond. This article explains cases: http://im.vu/help703
If you have any further questions or would like to comment more in regards to Help Case Ticket response times, please post here: https://help.imvu.com/s/question/0D54p00002H6pCKCAZ
Thanks
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