I purchases a 1000 and 2000 package and was not credited with the free 350, credits. This is why people do not buy your credit packages... Especially me.
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C
Communityposted
7 months ago
Admin
Posted by “Nifi” on January 11, 2024.
[Archived]
Hi @TerryCallaghan, if you have not received promo credits from a promotional offer in the credit store in the time frame indicated, you will need to contact customer service for assistance.
Posted by “TerryCallaghan” on January 08, 2024.
[Archived]I purchases a 1000 and 2000 package and was not credited with the free 350, credits. This is why people do not buy your credit packages... Especially me.
0 Votes
1 Comments
Community posted 7 months ago Admin
Posted by “Nifi” on January 11, 2024.
[Archived]Hi @TerryCallaghan, if you have not received promo credits from a promotional offer in the credit store in the time frame indicated, you will need to contact customer service for assistance.
How to contact Customer Service:
https://help.imvu.com/s/contactus
How to file and respond to a ticket: http://im.vu/help396
How to file a ticket on IMVU Mobile: http://im.vu/help769
Thanks
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