[Archived - vina348174] My account was ban for apparently lying about being a minor or an adult, but I never done none of those thing. I have filled a case #05726569 but I haven’t gotten any replies. What do I do?

Posted 7 months ago by Community

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Posted by “vina348174” on May 24, 2024.

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Community posted 7 months ago Admin

Posted by “JAM” on June 03, 2024.

[Archived]

Hi @vina348174, it can take 1 to 5 full days for non VIP and 1 to 3 full days for VIP for customer service to respond. This article explains cases: http://im.vu/help703

If you haven't received a response within this time, you can edit your case to request an agent reply.

Thanks

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