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Posted 7 months ago by Community
Posted by “adik2” on May 16, 2024.
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Community posted 7 months ago Admin
Posted by “JAM” on May 17, 2024.
Hi @adik2, please clear your browser's cookies/cache.
These articles explain how to clear cookies/cache in Google Chrome: http://im.vu/help751, Mozilla Firefox: http://im.vu/help493, MS Edge: http://im.vu/help752.
Also check the internet connection and reboot router/modem or refresh phone access if you are trying to connect through Mobile.
If your issue is still not resolved, please contact customer service through filing a ticket or try a different browser.
How to contact Customer Service:
https://help.imvu.com/s/contactus
How to File and Respond to a Ticket: http://im.vu/help396
How to File a Ticket on Mobile: http://im.vu/help769
Thanks
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Posted by “adik2” on May 16, 2024.
[Archived]0 Votes
1 Comments
Community posted 7 months ago Admin
Posted by “JAM” on May 17, 2024.
[Archived]Hi @adik2, please clear your browser's cookies/cache.
These articles explain how to clear cookies/cache in Google Chrome: http://im.vu/help751, Mozilla Firefox: http://im.vu/help493, MS Edge: http://im.vu/help752.
Also check the internet connection and reboot router/modem or refresh phone access if you are trying to connect through Mobile.
If your issue is still not resolved, please contact customer service through filing a ticket or try a different browser.
How to contact Customer Service:
https://help.imvu.com/s/contactus
How to File and Respond to a Ticket: http://im.vu/help396
How to File a Ticket on Mobile: http://im.vu/help769
Thanks
0 Votes