IMVU Studio Beta stuck on grey loading screen. Never happened before, I've tried reinstalling, turning off my computer, switching networks, different compatibilities. I don't know what to do. I've tried live chat and they're no help. It wont close once I open the app and it wont reload.
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7 months ago
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Posted by “LestatDeLioncourt” on February 11, 2022.
[Archived]
More on Troubleshooting for best connection to IMVU is Here:
Posted by “LestatDeLioncourt” on February 11, 2022.
[Archived]
Hi @IMVU Community When we load the IMVU Studio, it looks to IMVU Servers to see who you are, updates for Studio, Products List and much more. If something is blocking your IMVU Studio (new antivirus, Firewall, etc) this will happen.
When helping others, the most common issue I have seen is the Firewall is Blocking IMVU Studio. Windows and Mac OS have different ways of fixing Firewall issues but are easily Googled for a solution. Just Google how to add exception to "Windows Firewall" or Mac OS version "Firewall, etc. An example of Windows Exceptions to the Firewall are Here:
I hope something helps...
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Posted by “null” on January 22, 2022.
[Archived]IMVU Studio Beta stuck on grey loading screen. Never happened before, I've tried reinstalling, turning off my computer, switching networks, different compatibilities. I don't know what to do. I've tried live chat and they're no help. It wont close once I open the app and it wont reload.
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Community posted 7 months ago Admin
Posted by “LestatDeLioncourt” on February 11, 2022.
[Archived]More on Troubleshooting for best connection to IMVU is Here:
https://help.imvu.com/s/article/Basic-Troubleshooting-Steps-for-the-Chat-Software
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Community posted 7 months ago Admin
Posted by “LestatDeLioncourt” on February 11, 2022.
[Archived]Hi @IMVU Community When we load the IMVU Studio, it looks to IMVU Servers to see who you are, updates for Studio, Products List and much more. If something is blocking your IMVU Studio (new antivirus, Firewall, etc) this will happen.
When helping others, the most common issue I have seen is the Firewall is Blocking IMVU Studio. Windows and Mac OS have different ways of fixing Firewall issues but are easily Googled for a solution. Just Google how to add exception to "Windows Firewall" or Mac OS version "Firewall, etc. An example of Windows Exceptions to the Firewall are Here:
I hope something helps...
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